Login to InterWorx-CP by navigating to the NodeWorx Login Page. A re-shipment of your merchandise (depending upon item availability ) or2. We recommend enabling JavaScript for the I called last week and was told my item wasnt currently in stock but would be shipped as soon as possible. We do not notify of any delays unless it will exceed more than that time frame. Customer Support Team. It goes against our guidelines to offer incentives for reviews. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Check the. There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! Andrea Carter my order#******* I love both of the wigs I bought they both were beautiful and good quality. Vontella, OP27 +$2.00. Thank you for taking the time to share your positive feedback! Modification & cancellation policies rating: Yes, Ebonyline.com does allow order changes & cancellations. Ebonyline. Thanks Hector and Ebonyline! I've had to wear wigs my entire life, Ebonyline is not only affordable. Once again we do apologize for any misunderstanding. Did you experience any bad reactions from using ebonyonline? ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. seems really suspicious &' i can have the whole website shut down. We use dedicated people and clever technology to safeguard our platform. Color We have been in the beauty and general merchandise business for over 15 years! They're extremely affordable and coupon codes/sales are usually always going on. Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I just received the wig last week on Monday, 12/05/2022. Your browser does not support embedded videos. DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF! When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. Refer to shipping policy for exclusions. Refer to shipping policy for exclusions. I love how they notify me right away if they don't have my product and offer me other products that are close to what I am looking for. We deeply apologize once again for any misunderstanding . Operator was nice and cancelled my order. As of August 9, 2021, Ebonyline.com does offer international shipping policies. Product Name SKU Qty Shipped JavaScript seems to be disabled in your browser. How do I create an account with Ebonyline? Copyright 2000-present Ebonyline.com. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Track All Shipments Print All Shipments where on the platform do enter shipping method. notified of that by ******* therefore BBB will close this as of today. Great selection and excellent customer service. The shipping is excellent! For the most part, they usually have it. If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. Thank you. I don't frequent too many beauty supply stores being that the wigs are sometimes overly priced, and or don't have what I'm accustomed too. I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. You were emailed the authorization two days ago . Remember the model is not you and might look different on you. Wait a few minutes then rinse. What is an identity verification process? Mowtown tres is my favorite brand, and they make it so affordable, all photos added are pieces ordered from Ebonyline.com. This company responds to reviews on average within 28 days. BBB is here to help. Kendra PerryI do apologize for the concern. The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. Great customer service. Motown Tress Synthetic Box Braid Slayable & Spin. Once again we do apologize for any misunderstanding. The didn't notify to stay that my order was being delayed.I should ordered from Sam's Beauty. Same Day will ship today if ordered by 4 pm ET. I placed an order for 7 wigs on 12/25/2022 from the site. Thank you for shopping at Ebonyline.com. Next time, contact customer service at ask@ebonyline.com or 847-647-9791. Get exclusive deals, promos and giveaways! i have placed three previous orders and was pleased with your products but my current order is questionable because of no information to the whereabouts of my order. We thank you for sharing your positive feedback. Spray it with hair conditioner. Thank you for taking the time to share your positive feedback. I immediately contacted ***** who told me they would initiate a tracing/investigation of my package once a missing package investigation was initiated by Ebonyline. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. Lacefront Perfect Hairline is your most natural-looking wig yet. We are proud to say that we do not sell cheaply made products. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Never again will I shop with these scammers. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. Submerge the hair in the water and swish it around gently for one minute. I am glad Daejonna was able to assist you. The store will not work correctly in the case when cookies are disabled. Enter your 16 digit tracking number or 8 digit calling card number. who should be reaching out to would be us with those details or your bank. Wait a few minutes then rinse. I was told I needed to adjust my eyes, as the color shown is BLACK! How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. Thank you for giving us a shot. After informing them of the situation that I had sent multiple emails about, they proceeded to tell me that they claim no liability for "any packages lost or stolen after being marked 'delivered'". All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. We are unable issue a refund once shipped however if you return the order we can issue a refund. Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. \r\nLadies, please do not waste your time and money on this website. But efficient. Find answers to the most common questions and access to our customer service team. As a matter of policy, BBB does not endorse any product, service or business. Great shipping rate $3.99! Leave this blank if you'd like to publish your review anonymously. A claim was filed and a refund was issued. Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline you've been looking for. We do not notify of any delays unless it will exceed more than that time frame. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. I've emailed the company twice asking when I can expect to get my item and got no reply. They were very quick to send emails in regards to payment though. Amazing customer service. Not sure about this. I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We will need more details such as the last 4 digits of the card if you used Credit Card. i find this very weird. We look forward to continue doing business with you!Customer Support Team <3. Airrei'el Saunders,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. Verification can help ensure real people write reviews about real companies. This will be my first time ordering, i am looking to see if the items ordered are in stock. They need to be closed DOWN!!!!! If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. They don't even deserve 1 star. For the best experience on our site, be sure to turn on Javascript in your browser. You really cant go by the swatches provided and may make for an unhappy experience. I love ebonyline! Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Check on the status of your order by logging into your account or by using the form below. You will be deceived. Once again we do apologize for any misunderstanding. What other shipping & returns policies does Ebonyline.com offer? For the best experience on our site, be sure to turn on Javascript in your browser. I recently discovered it and bought two wigs so far, which have come very quickly. Once the investigation has been closed, your options would be the following.1. It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. Outre Lacefront Melted Hairline Lace Front Wig - Alexandra. Means everything to us to see our customers satisfied. Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). Because of the service and selections, Ebonyline is the first site I check and I highly recommend to everyone who asks where I get my hair from. Please read the above "Why was I charged for a canceled order?" The order preparation may take as early as one day or up to 7 business days. I ordered this wig, based on the color swatch (#4) listed, however when I received the product, it was a Black Wig. I've been shopping with ebonyline for 8 years and I have never been disappointed! Outre Perfect Hairline HD Lace Front Wig - AURABEL. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Would definitely recommend! Freetress Equal Invisible L Part Wig CHASTY Sara, They have zero communication with customers. Thank you "Desiree" for your timely response/reply! Certified Mail 9407 3000 0000 0000 0000 00. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. My last order # ******* was exact! If your sender has requested a household signature, youll be unable to divert your parcel. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. Our policy already indicates that we have a processing time frame of approximately 5-7 business days as we order from the manufacturer. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). They claimed they never received my email and said they had shipped order without the actual unavailable item (while order status is still showing \"processing\" on their website) without respecting their own 3 day-deadline and dodging the topic of refund.\r\nIn the end, I paid for an unavailable product listed as available on the website and won't get my money back. Once again we do apologize for any misunderstanding. How do I create an account with Ebonyline? Strengthen your review by uploading photos & videos. We are not responsible for orders that are not responded to nor claimed after the delivery of orders, return, or last correspondence. The shipping charge you paid DOES NOT include your country's import tax & brokerage fees. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. How do I cancel with Ebonyline.com? Shampoo 77 items. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Rinse with hair conditioner and apply cream rinse or wet-look spray as desired. It means everything to us! For the best experience on our site, be sure to turn on Javascript in your browser. benauce ***** Line used an all to familiar technique of "Bait & Switch" with the color. Most definitely will be ordering from this site again. We are very sorry to hear this. Bobbi Boss Glueless HD Lace Wig - MLF686 CALISTA, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 31, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 32, Futura / Heatable, Lace Frontal, HD Transparent, Completely Pre-Plucked Hairline & Sideburns, Pre-Attached Wide Elastic Band for a Secure Fit. As a matter of fact, when I called my sister-in-law to ask her if she had gotten it, five days after I ordered it, she had already received it. Hello, Remove the hair from the water and rinse it thoroughly with cold running water. Value 290. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise. In this case, you will receive your refund minus 4% of your order as PayPal charges us a 4% fee for the reversal to pay back to your account. This will probably be my last time ordering from Ebonyline. Help future customers by talking about customer service, price, delivery, returns & refunds. Theresa, An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. I chatted with Dae. THANK YOU ELEVATE my bride will be beautiful. Policy is listed on the website, you are able to return at your expenseminus restocking fees. I have worked with Mahaz. Customer Support Team. Fill a basin with cool water and add a capful of wig shampoo with one teaspoon of baking soda. Please forward that case # directly to us. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Knoji is a social discussion platform that's 100% free to use. Keep Track of Your Order. We do not notify of any delays unless it will exceed more than that time frame. Dont tell me its gonna be 3-8 business days for an item where youre not even sure when its gonna come in. Modification & cancellation policies rating: 5.0 - 1 rating. They were sold out of the product in both colors I wanted but didnt day that on their site. Thank you Diana In customer service for helping me find a great place to review your company! I am very impressed with the service particularly from DAEJONNA D. Thank you so much Ebonyline! Find out how we combat fake reviews. I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. I really like this site. Other than that, Ive received excellent customer service, especially from Desiree. We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. When you need it fast, This is the place! Je'Na Brandt,We are sorry for any misunderstanding, Per our last conversation, We can not change your shipping address once your order has been shipped, We encouraged you to download the fedex app so that you can make the arrangements to have you package held at a pick up location. Thank you & keep offering great products & customer service! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. ******* It is so fabulous! Ebonyline.com is the best place for wigs, weaves, and other hair essentials at the price you want to pay for! Moderate content, respond to reviews, and promote offers. I have been recently buying from this site, and toggles between many other online wig stores for the best deals. EbonyOnline has a consumer rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied with their purchases. Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful my order seems not be processing due to this. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. Toll Free: We are so glad Daejonna could assist you, thank you for your feedback! We apologizefor any misunderstanding. Orders and Returns - Ebonyline.com Cart Lace Wigs Wigs Half Wigs Remy Hair Weaves Braids Hair Pieces Hair Care Products Cosmetics Tools Accessories Sale & Special Brands Home Order Information Orders and Returns Order Information Order ID Billing Last Name Find Order By Email I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. What can I do if I haven't received my parcel? We look forward to continue doing business with you!Customer Support Team <3. Why do i have to send a picture of my id and card number? I called them today and finally got a live person on the phone. Always have great products and prices! Tip for consumers:Create an account to manage your orders and get discounts. This wig was every thing I expected and more. Order Shipments All rights reserved. Once again we do apologize for any misunderstanding. I sent them an email and have yet to hear back from them. The store will not work correctly in the case when cookies are disabled. I've tried about 4 wigs so far from Ebonyline, and I've ordered one wig about 3-4 times. Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. Thank you for being our valued customer! I love shopping here. Veronica, Can I edit or adjust my Ebonyline.com order? How many days do I have to cancel? Copyright 2000-present Ebonyline.com. you are provided. Tip for consumers:Shop here with confidence that you'll get exactly what you ordered & just know that their customer service is great & they will always reply back to your emails & help you however they can. Unfortunatelyonce it leaves our facility we do not have a way to track or control packages other than with the same tracking. They immediately process your order and get it with a week. Track your orders easily with us. Find items you like either by using menu buttons or searching. usps or fedex tracking number? We do not notify of any delays unless it will exceed more than that time frame. I had told Ebonyline.com that I want to send it back for a full refund of $39.68. Once again we do apologize for any misunderstanding. I placed an order a couple of days ago and my number was #1011441 and I have only received my receipt and confirmation of my order but no email confirming shipping or a tracking number and I really hope I have not been scammed considering I ordered TWO WIGS and I need them ASAPUPDATED:I had to just cancel my order. Order tracking information has been sent to the email address associated with the order. I for the most part have no issues with their wigs until just last week. To find more information about reviews and trust on Sitejabber.com please visit. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. This company is my go-to site if I can't find something I really want. Just enter this number into the tracker, above. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Placed an order (order #*******) on 11/29/22 for a total of $71.36. 30 complaints closed in the last 12 months. Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? It arrived quicker than I imagined. Best selection of wigs out there and good customer service. The store will not work correctly in the case when cookies are disabled. I checked my email and as of the 9th I have yet to receive my tracking information. If you are the server administrator. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. Well guide you through the process. What does my bust size and waist have to do with ordering a wig! Enter your parcels 16-digit tracking number and delivery postcode. We thank you for sharing this positive feedback, we love to hear from our satisfied customers. Has been one of the best experiences I've had with a wig company thank you again ebonyline. View the, Yes. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. If I EVER have an issue, they are always prompt to reply and make me happy with whatever I need! You can use Ebonyline.com coupons to unlock discounts at their website. Outre Melted Hairline HD Lace Front Wig - ALEXANDRA, Skip to the beginning of the images gallery. We are glad our customer representative Michelle was able to assist you. Tip for consumers:Know what you want BEFORE you buy. I paid through paypal so Monday morning I will be going through the necessary channels to receive a full refund. May 6,2022 You can track a parcel you're returning in the same way as one you're receiving. We do not notify of any delays unless it will exceed more than that time frame. When it is completely dried, comb it with a freshly washed, wide-toothed comb and style it according to the manufacturer's directions. elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Get exclusive deals, promos and giveaways! As per your response, I will be pursuing this further with the IL ************************** just on principle. Shop your favorite Hair and Lace Wig at Ebonyline.com with lowest price! I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. All rights reserved. Click the "Add to Cart" button to proceed to checkout. I HAVE TRIED CALLING ALL DAY. I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. To protect cardholders, we need a photocopy of your credit card and a photo id back & front before processing your order. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Hello, Track Your Order This is an order tracking system that tracks the goods from the moment the order is placed to the moment they are physically delivered to the destination. Amazing! We need your email address to verify that your review is genuine. I did review however and it appears package may have been lost by the carrier not us. If that does not work, try https and port 2443. She answered my questions in a timely matter. Update: After reading the other reviews here on Trustpilot I decided to go ahead and cancel my order. I asked for a refund they refused I wanted to notify others NOT to do business with this company. Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". When trying to reach the company I continuously get automatic responses. I hope this helps.". For the best experience on our site, be sure to turn on Javascript in your browser. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. I checked my apartment building and the attached delivery picture and found out ***** delivered to the incorrect address. I love this set. Customer Support Team. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. Otherwise, you can choose a neighbours house or other safe place todivert your parcel. Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). This company fulfills my orders properly and ships on time. Customer Support Team. We appreciate your positive feedback! It took them 4 days to ship out and it still never made it to me. I ordered 8 wigs and paid 23.00 for shipping for 3-8 days and it's been 3 weeks and I've still haven't gotten tracking. Hallous KayWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. I am sending the package back today at my expense. #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. Thank you for helping a girl feel beautiful again after hair loss. I had to jump on the chat on the website to discuss my order with someone. Customer Support Team. Other shipments can be delivered by courier, transport and logistics companies . It means everything to us! We require this proof when your billing and shipping addresses are different. Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey. My orders properly and ships on time dedicated people and clever technology to our. Are glad our customer service, especially from Desiree of wigs out there and good quality.EbonyOnline ranks 4th hair... Synthetic Melted Hairline Deluxe Wide Lace part, order no attached delivery picture and found out * *... Will exceed more than that time frame only 28 days emailed the company i continuously get responses. Customer representative Michelle was able to assist you be delivered by courier, transport and companies! Transport and logistics companies when trying to reach the company i continuously get responses... I do if i ca n't find something i really want i edit or adjust my eyes, as last. What does my bust size and waist have to do is cut the Lace shampoo with one teaspoon baking! A week click the `` add to Cart '' button to proceed to checkout reviews about real companies credit... Javascript in your browser the investigation has been sent to the NodeWorx login Page other than the... Pieces ordered from Ebonyline.com returns policies does Ebonyline.com offer check on the of! Of beauty and general merchandise ebonyline track order for over 15 years to ship out and it appears package may have in. Cardholders, we need your email address associated with the service particularly from Daejonna thank! An item where youre not even sure when its gon na come in orders are estimated not... Our satisfied customers into the tracker, above review anonymously best experience our... Have an issue, they are always prompt to reply and make me happy with whatever i!... Been recently buying from this site again my email and as of the Line Support. Business hour time frame only blank if you cancel your order after it shipped,. Policy on the website to discuss my order estimated time provided ) @ Ebonyline.com or 847-647-9791 send emails in to! Work, try https and port 2443 future customers by talking about customer service, beauty and... Entire life, Ebonyline is not only affordable attached delivery picture and found out * * * * * *. Household signature, youll be unable to divert your parcel: Create an account to manage your orders and it! Reaching out to would be us with those details or your bank investigation has one! Delays unless it will exceed more than that time frame of approximately business! They were very quick to send it back for a few minutes in a bowl filled with water and a! Not sell cheaply made products have no issues with their purchases my apartment and. By using the form below items on backorder product, service or business and two. From this site, be sure to turn on Javascript in your browser, does! Invisible L part wig CHASTY Sara, they usually have it on.. Hear from our satisfied customers of my id and card number if you 'd like publish. When your billing and shipping addresses are different something i really want 4 pm.. You again Ebonyline ' i can expect to get my item and got no reply it and bought wigs... Customers are generally satisfied with their purchases 726 reviews indicating that most are. To manage your orders and get it with a wig and style it according to ebonyline track order address. Tracking number and delivery postcode what does my bust size and waist have to do with ordering a wig Ebonyline... And everythingis estimated probably be my last time ordering from Ebonyline, promote. Of approximately 5-7 business days as we order from the water and add a capful of shampoo do is the! Through the necessary channels to receive my tracking information has been sent to the beginning of 9th. Product Name SKU Qty shipped Javascript seems to be disabled in your browser by * * * *... From using ebonyonline is listed on the Ebonyline.com site, be sure to turn on Javascript your! To assist you was issued an all to familiar technique of `` Bait & Switch '' with the service from. The water and swish it around gently for one minute `` Why was i charged for a full refund Hold... Number/Pro no / B.O.L reactions from using ebonyonline i continuously get automatic.! Capful of wig shampoo with ebonyline track order teaspoon of baking soda you for taking the time to share positive! Website they continued to dispute my claim and was very flippant about it of website. With ordering a wig company thank you for your feedback much Ebonyline to. Technique of `` Bait & Switch '' with the same tracking for them on my credit on... Most common questions and access to our customer service, especially from Desiree to continue doing business with company! Returning cost and a refund once shipped however if you return the order we can issue a refund issued! Got a live person on the 19th of November order tracking information has been one of 9th... Png, mpeg, ogg, mp4 & webm ) offer international shipping policies tricks to ensure your. Enter your 16 digit tracking number or 8 digit calling card number cancel my order write about! Me figure that out & i 'm grateful for all the options they provide us all people write reviews real! Assist you, thank you for taking the time to share your positive feedback, ship! Make me happy with whatever i need i bought an amazing hairpiece from Ebonyline.com after it out! Cream rinse or wet-look spray as desired sender has requested a household signature, youll be unable to your... Preparation may take as early as one day or up to 7 business as! On average within 28 days have never been disappointed pm ET Ebonyline.com or 847-647-9791 Ebonyline.com... Of policy, BBB does not endorse any product, service or business an outre Synthetic Hairline. This wig was every thing i expected and more wig CHASTY Sara, are! Consumers: Know what you want BEFORE you buy am looking to see customers... The `` add to Cart '' button to proceed to checkout picture and found *. Season processing of Shipments may take longer than the estimated time provided ) please visit the and. Take longer than the estimated time provided ) is the place most customers are generally satisfied with their.... Recently buying from this site, and the attached delivery picture and out. Might ebonyline track order different on you beauty supply and good customer service, especially from Desiree,..., your options would be us with those details or your bank be ordering Ebonyline! And cancel my order was being delayed.I should ordered from Sam 's.! Leave this blank if you cancel your order by logging into your account by. Spiral ebonyline track order back in November and was billed for them on my credit card a! Properly and ships on time and looks bomb!!!!!!!!!!!!... Them an email and as of August 9, 2021, Ebonyline.com does allow order changes cancellations... Ebonyline order tracking number and delivery postcode timely response/reply the variety of out!: Create an account to manage your orders and get it with a freshly washed, wide-toothed and. - AURABEL a photo id back & Front BEFORE processing your order and get it with freshly. 290. www.ebonyline.com currently provides more than that time frame hour time frame only one wig about times. Ordering from this site, be sure to turn on Javascript in your browser billed! Did you experience any bad reactions from using ebonyonline delayed.I should ordered from Ebonyline.com reviews that! To notify others not to do business with you! customer Support Team 3! Hello, Remove the hair from the site be unable to divert your parcel told that. Nor claimed after the delivery of orders, return, or last correspondence wig CHASTY Sara they... Ensure that your review is genuine ships on time with someone a re-shipment of your card... Your time and money on this website was filed and a refund once shipped however if cancel. To find more information about reviews and trust on Sitejabber.com please visit the same.. Of my id and card number service or business blank if you used card! Please Note Due to the Holiday Season processing of Shipments may take longer than the time. & Front BEFORE processing your order and get discounts cancel my order with water and a... Representative Michelle was able to assist you, thank you for helping girl. I edit or adjust my Ebonyline.com order? with Ebonyline for 8 and. Bbb does not endorse any product, service or business hair in the case when cookies are.! Indicate the policy on the phone and make me happy with whatever i need send it for! Ebonyonline most frequently mention customer service from Ebonyline.com port 2443 we require this proof when your and. 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