. TicketSwap processes the personal information provided by you only in order to allow the use of the Platformservice and to communicate with you in this respect. TicketSwap Local reserves the right to alter this Ticket Agreement. | Read 2,101-2,107 Reviews out of 2,107 Seller is not allowed to sell a ticket, which is obtained at no cost. will not use scripts, (partially) automated programs or other methods to gain priority on purchases. TicketSwap Brasil Servi BRASIL Servios de Ingressos Eireli, registered with the Brazilian Chamber of Commerce under number 35.523.781 (event location: Brazil). Airlines and ticket agents are required to make refunds promptly. Amsterdam-based TicketSwap has raised 8.2 million in its first-ever funding round from Maarten Beucker Andreae's Million Monkeys. To make TicketSwap as safe as possible, sellers are required to enter personal details, like a valid phone number and a verified email address. In some countries, (maximum price) restrictions apply to online offering or reselling e-tickets. The transaction costs for the purchase of an e-ticket amount to 5% of the Sales Price (including VAT). By agreeing to this Platform Agreement or continuing to operate as a Seller on TicketSwap you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. Did you order tickets through Ticketswap, and has the event been canceled? If TicketSwap suspects that you do not comply with the Platform Agreement, TicketSwap may (permanently) deny you access to the Platform and to the Platformservice with immediate effect. TicketSwap is the safest place to buy and sell tickets. All questions about the listing you just created (or sold) on TicketSwap. When we issue a refund to you on behalf of the event promoter, as a result of a cancellation, we will refund the price that you paid for your ticket. 383 posts. Buyer cant extend any rights from this. Our goal is to make buying and selling secondhand tickets easy, honest and safe. Ticket Refund Policy. The risks associated with the validity of the e-ticket and any costs associated therewith are for the account of Seller and Buyer. per email in the form of a link to the PDF file. Ticketswap made my ADE 2022 experience an amazing one . If you offer a (new) e-ticket for sale or purchase and the Ticket Agreement has changed, you are required to consent to the most recent version of this Ticket Agreement. TicketSwap is the safest and easiest app for fans to buy and sell tickets to their favourite concerts, festivals, sporting events, theatre shows and club nights. Returns are worth getting right. Liability: TicketSwap is not liable for any damage you may suffer as a result of your use of the Platformservice or the Platform, such as losses incurred by Buyer or Seller as a result of Change of an event (also refer to Changes of the Event), unless such damage has been caused by intent, gross negligence or deliberate recklessness. Benefits of AWS Rapid, automatic scaling No-maintenance database Flexibility Transparency AWS Services Used How it works . Refunds: Full refund to original form of payment with no fees if canceled 121 days or more before departure. If, according to TicketSwap Local, there is reason to do so, TicketSwap may instruct Stripe to cancel the Payment. Zappos. By entering into this Ticket Agreement Seller instructs Stripe to deduct this amount from the Sales Price received and transfer this to TicketSwap Local. With Zappos, you have a whole year to return an unused product. 6 articles in this collection Written by Liza. Product/service. Please confirm your subscription Thank you for subscribing-we're almost there. Listing your tickets for sale is simple: Log in to your AXS account and click "Your Events" in the toolbar. While we can't manage any accommodation arrangements, Tixel can help get any unneeded General Admission festival tickets into the hands of other fans. If, according to TicketSwap Local, there is reason to do so, TicketSwap may instruct Stripe to cancel the Payment. All personal data should be filled in truthfully. 21 April 2022. After the transaction is finalized there is no withdrawal period for Buyer or Seller. In order to find a fitting solution, your seller needs to be informed that their ticket did not work. Service fees, processing fees and any other fees, such as delivery fees, are not refundable. : On some of our pages we present video content which is provided by YouTube, through the YouTube API Services. Even though it very rarely happens, sometimes a ticket sold on our platform does not work at the entrance. For example, the returns experience shapes brand perception for 68% of shoppers, while 73% say it affects their decision to buy again in the future.The bottom line? Free tickets: Seller is not allowed to sell a ticket, which is obtained at no cost. EU Consumer laws: EU Consumer protection rules only apply in business-to-consumer relations and not when buying from another consumer (peer-to-peer). In addition, Buyer pays 3% for the payment processing costs (including VAT). The specific legal entity, with whom you enter into this Ticket Agreement, depends on the place of the event of the e-ticket concerned. Curate this topic Add this topic to your repo To associate your repository with the ticketswap topic, visit your repo's landing page and select "manage topics . If the e-ticket is intended for a specific section or seat, the Seller must indicate the seat number clearly in the "description" field or in the seating option (when available). For more information: see the Privacy Policy on our website. Seller must verify whether the e-ticket is indicated as sold on the Platform. non-transferability due to personalization of e-tickets) towards transferability of e-tickets at all times and should present limitations in the listing details. Together you can come to a mutual agreement via a private chat on our platform. Apart from Secure Swap e-tickets, buying an e-ticket through the Platform is not risk free. If you use the Platform, you enter into an agreement with TicketSwap (the "Platform Agreement") as User. Repayment of Seller to Buyer can be caused by, but not limited to, the sale of invalid e-tickets, the sale of e-tickets for more than 120% of the original price (including service fee) or cancellation of the event. TicketSwap. How it works; Login; Sell tickets; Browse events Find music and more, on a day that works for you. The companies instructed by TicketSwap to handle Payment to Seller cross-check your information with their own and public databases for suspicious behaviour. Go. TicketSwap Local is not liable for the consequences of (any) inaccuracies with respect to the Platformservice, the Platform or the e-ticket. When a ticket is sold via Secure Swap, the original e-ticket is made unusable after the sale and replaced with a new unique e-ticket on its own name. TicketSwap Local is not liable for any damage (including without limitation indirect damages) that you may suffer as a consequence of your use of the Platformservice or the Platform, unless the damage is caused by intent, gross negligence or deliberate recklessness. in your TicketSwap account and ii.) High amounts: A Seller who at any time by himself, or in conjunction with Similar Sellers, has sold for more than EUR 800.00 on e-tickets or offers for sale for events that have not yet taken place (hereinafter: "Uncertain Value"), will not be paid until in all reasonableness it has been established that the e-tickets have proven to be valid and Buyer has been able to access the event. Please note that if you press the 'I would like a refund' button then this will automatically issue a refund in up to 28 days and you do not need to email us. TicketSwap Local charges VAT on the Service Fee/transaction for the Buyer and on the mediation costs for the Seller. TicketSwap Local has an interest in the proper execution of the purchase agreement between Buyer and Seller. Below you will find the Credit/Exchange/Refund Policy for each type of Ticket/Ticket Plan. In that case, we recommend not to fill in our Refund Form. You may also file your complaint by using the red button located on every page on the right-hand side of the screen. Scripts, (partially) automated programs or other methods to gain priority on purchases are not permitted and may lead to a (permanent) blockage of the User. seller will sell ticket for 21,50, seller will receive 20 when the ticket is bought and the remaining 1,50 goes to Ticketswap itself. TicketSwap Local is not liable for Price Differences. Customer Service Representative salaries - 2 salaries reported. The articles under the heading "Ticket Agreement are not applicable to TicketSwap. . All about your account settings and verifying your phone, email or identity. The Syracuse . . Did you order tickets through TicketSwap, and has the event been canceled? Upon completion of a sale, Seller will receive a confirmation by email or push notification after which the sold e-ticket is automatically removed from the Platform. The companies instructed by TicketSwap to handle Payment to Seller cross-check your information with their own and public databases for suspicious behaviour. You'll also have a lot of freedom to pitch and try out new stuff, specially every other friday on discovery day, and working in multidisciplinary teams is a . Misuse: You agree not to supply any information, data or content through the Platform that infringe any law or regulation. The most common TicketSwap email format is first (ex. parks director jobs near hamburg ticketswap contact number. Here's everything you might need to know! However, it should be noted that this period does not apply for leisure services provided on a specific date or within a specific period. The bank account must be located in one of the countries listed here. (collectively, the Stripe Services Agreement). As Seller you can offer an e-ticket for sale on the Platform by uploading a file of the e-ticket. All additional fees from the debt collection agency are for the account of Seller. TicketSwap Local reserves the right to adjust the information about an offered e-ticket to the information set out on the uploaded e-ticket. For every e-ticket for which a purchase agreement is concluded, Seller owes an amount equal to 5% of the Sales Price (incl. We do this to prevent abuse in the future. Seller should be up to date about limitations (e.g. Risks: Apart from Secure Swap e-tickets, buying an e-ticket through the Platform is not risk free. For fully canceled events, refunds are processed automatically so there is no need to contact us. The best alternative is craigslist, which is free. The risks associated with the validity of the e-ticket and any costs associated therewith are for the account of Seller and Buyer. Refund to original form of payment with 25% fee charged if canceled 120 to 15 days before departure. My event has been cancelled due to corona, what now? Repayment Terms - Cancellations: When Seller needs to repay Buyer for a cancelled event, Seller is required to transfer the amount within 14 days after receiving the Compensation from the organizer. . Should your original tickets arrive after an alternate delivery method is arranged, the barcodes on the original tickets will be deactivated and these . All instances of invalid e-tickets should be reported to TicketSwap Local. Get Verified Emails for 102 TicketSwap Employees. If they are still not answering, you have the option to report them. Similar Sellers are understood to be Sellers who share the same or similar personal information as Seller. On your homescreen, Tap and hold TicketSwap - Buy, Sell Tickets until it starts shaking. Contact TicketSwap - Buy, Sell Tickets. Seller must comply with possible local legislation. The company protects the buyers from overpricing by keeping to a maximum twenty percent mark-up from the original sales price while also preventing frauds by user-checks and through partnerships and collaborations with event organizers. If TicketSwap Local suspects that you do not comply with the Platform Agreement, TicketSwap Local may (permanently) deny you access to the Platform and to the Platformservice with immediate effect. Contact Information Website www.ticketswap.com Ownership Status Privately Held (backing) Financing Status This document can be used for any individual or . Seller is not allowed to re-use an e-ticket after the transaction is finalized. Buyer is only allowed to re-sell the e-ticket using the TicketSwap account used to purchase the e-ticket. Personal use: The Platformservice of TicketSwap is intended for personal use. Tick the boxes for the tickets you want to list for sale. Similar Sellers are understood to be Sellers who share the same or similar personal information as Seller. Fans are out of the office, thinking about what gig to go to or which gig they can bail out of and how they can make their money . Any amount transferred to Buyer by Seller must be transferred via TicketSwap using Stripes payment processing facilities. Although TicketSwap Local takes as many measures as possible to ensure a safe purchase of an e-ticket, she cannot always guarantee the accuracy of the Platformservice and the content of the Platform.She can only guarantee the accuracy or validity of an e-ticket if it concerns a Secure Swap e-ticket. In that case, please contact Ticketswap directly. Uploading [upload] e-tickets: As Seller you can offer an e-ticket for sale on the Platform by uploading a file of the e-ticket. Got the notification that there is a new ticket for sale ~30 seconds later. Seller is not allowed to re-use an e-ticket after the transaction is finalized. All questions about TicketSwap, our app and its features. The Platformservice of TicketSwap is intended for personal use. Nordstrom has a good return policy with an exception of a case by case basis which is rather vague. By using TicketSwap, you therefore agree to be bound by the YouTube Terms of Service. Buyer and seller are each individually responsible to take notice of these terms, conditions or rules. TicketSwap's Email Format. It is not allowed to re-sell an e-ticket on another platform (unless it is a Secure Swap e-ticket). All questions about TicketSwap, our app and its features. This agreement is called the "Platform Agreement". Check out these articles. I just casually opened the page once and saw a ticket for sale and direactly head to the payment page to buy it. She can only guarantee the accuracy or validity of an e-ticket if it concerns a Secure Swap e-ticket. Seller sets the currency for the listing from a supported currency. 1 June 2021. By entering into this Ticket Agreement Seller instructs Stripe to deduct this amount from the Sales Price received and transfer this to TicketSwap Local. This means that by violating the Platform Agreement, we have a legitimate reason to hold on to your data, whereby we do not have to comply with your request that we delete all your data from our systems. Event postponed or canceled? Disputes will be submitted to the competent court in Amsterdam. The secure, fair-priced ticket marketplace for fans. The transaction costs for the purchase of an e-ticket amount to 5% of the Sales Price (including VAT). One important step is creating a strong refund policy that both protects your company's finances . What is the Ticketmaster refund and exchange policy? Tickets listed on the Platform should be listed for at least 5 (5 equivalent in other denominated currencies). Secure Swap: Some e-tickets on the Platform can be purchased through Secure Swap. In addition, as soon as possible after payment is received by Stripe, TicketSwap Local provides the e-ticket i.) Date of experience: 18 October 2022. Repayment of Seller to Buyer can be caused by, but not limited to, the sale of invalid e-tickets, the sale of e-tickets for more than 120% of the original price (including service fee) or cancellation of the event. TicketSwap is the safest way to buy and sell tickets for all types of events! After the transaction is finalized there is no withdrawal period for Buyer or Seller. In the event of a cancelation or postponement, you will be contacted via email with any information regarding the refund policy and protocol as set forth by the event coordinator. To resell a ticket purchased on Festicket, simply: In case you bought a Secure Swap ticket (recognizable by your own name on the ticket), we will send you a detailed email with the correct information for your event. Ticket Agreement: If, on the Platform, you offer an e-ticket for sale, or buy an e-ticket from someone else, an agreement between you (as User) and TicketSwap Local is entered into. TicketSwap Local is not liable for any Price Differences arising from this. Therefore, it is our highest priority to help those who need it find a quick and satisfying solution. jane@ticketswap.com) being used 100.0% of the time. If you use the Platform, you enter into an agreement with TicketSwap (the "Platform Agreement") as User. In order to enable Stripe to effectively provide its payment processing services, you agree to provide TicketSwap accurate and complete information about you, and you authorize TicketSwap to share such information and transaction information related to your use of the payment processing services with Stripe. As TicketSwap is primarily a peer-to-peer platform intended for personal use, European Consumer laws do not apply to the Ticket Agreement. 4 reviews. Find the event and tickets you want to list for sale and click "Sell". Ticketswap is an arts and entertainment retailer with online presence and sell parties and events related products. There is a risk that e-tickets, purchased through the Platform. We just need to confirm your email address so we know we're sending news to the right person. Complaints procedure: If you have any complaint about the Platform or the Platformservice, TicketSwap would like to be informed thereof. Such information shall in all cases include the name of the event, the price and the personal bank account of Seller. Behind the scenes, the Amsterdam-headquartered operator is building technology to understand its users . Joost. The organization of the event is the only party that decides about the possibilities of compensation after the cancelation of an event. These laws in principle provide consumers with a legal reflection and withdrawal period for certain goods or services purchased online. first. If you bought a ticket via TicketSwap that's not Secure Swap, we will send you an email through which you can get into contact with the seller of your ticket. In the event Seller needs to repay Buyer, Seller is required to do this in line with the Repayment Terms. Do you agree with TicketSwap's 4-star rating? With over 7 million users in 36 countries, TicketSwap protects fans from overpricing by ensuring tickets are exchanged at fan-friendly rates. The time at which Seller can expect the Payment on his bank account can be viewed. jane@ticketswap.com. Platform Service: Through its online digital platform (the "Platform"), TicketSwap offers a service that allows you to buy and sell e-tickets for experiences (such as concerts, parties, festivals, days out) (the "Platform Service"). Besides just being as fast as you can there is also a bit of luck. 12K followers. - Some events have very strict "No cancellations / No changes" policies (unless documented medical reasons or death). " Terrible. TicketSwap is entitled, without prior notice, to (temporarily) suspend or limit the use thereof or to terminate the Platformservice without giving any reasons and without such giving rise to any right on compensation towards TicketSwap. will not check, scan or test the vulnerability of the Platform or any other related system or network, or act in breach of any security or authentication. If your event has significantly changed then there will be and option to request a refund here. Just scored a ticket and have some questions? No hidden fees. Therefore, we advise you to also carefully read through the official statement of the event. Buyer is responsible to be up to date about the event for which he purchased an e-ticket and should verify for himself if the experience will be postponed, cancelled or changed in any other way (hereafter jointly referred to as Changed or Change). In addition, as soon as possible after payment is received by Stripe, TicketSwap Local provides the e-ticket i.) per email in the form of a link to the PDF file. Purchase agreement: Between the "Seller" and "Buyer" of a ticket a Purchase Agreement is concluded. Secondly, for buying or selling a ticket you always enter into a direct, one-off agreement with one of the subsidiaries of TicketSwap (depending on the location of the event, hereinafter: "TicketSwap Local"): This Platform Agreement is drawn up by TicketSwap B.V. ("TicketSwap"), located at Rokin 75, 1012 KL Amsterdam and registered with the Chamber of Commerce under number 59084952. Follow. Payment service: Payment processing services with respect to ticket sales concluded on TicketSwap are provided by Stripe and are subject to the Stripe Connected Account agreement, which includes the Stripe Terms of Service (collectively, the Stripe Services Agreement). The tickets and sellers on our platform are verified based on several criteria. Check out these articles. A Secure Swap e-ticket can be recognized by the Secure Swap logo. On the Platform Agreement and the Ticket Agreement, exclusively Dutch law applies. When an event is cancelled, the organizer of the event usually provides a Compensation to the (legal) person who acquired the e-tickets for that event directly from the organizer (the Seller). TicketSwap UK. TicketSwap is not liable for the consequences of (any) inaccuracies (such as a wrong event description) with respect to the Platformservice or the Platform. The company turned to AWS to help it manage extremely fast and short-lived spikes in demand for its services. In all other cases, Seller is required to repay Buyer within 14 days after the refund is issued to Buyer. Scripts, (partially) automated programs or other methods to gain priority on purchases are not permitted and may lead to a (permanent) blockage of the User. If the refund is requested via our Contact Center or a sales desk, you will be charged a refund processing fee of 30 EUR (40 USD or 50 CAD)* for each ticket, regardless of the cost of your TAP product. Seller must be authorised to sell the e-ticket. 12k Followers, 920 Following, 383 Posts - See Instagram photos and videos from TicketSwap (@ticketswap) ticketswap. After purchase, the e-ticket is immediately downloadable from the Platform. In that case, European Consumer laws do apply. If Seller refuses to cooperate, TicketSwap Local reserves the right to file a report on Seller, share Sellers personal information to Buyer to file a police report and to (permanently) block his account. You are required to consent to any changes to the Platform Agreement when using the Platform. After the event has taken place, you will receive an email from us (see below), prompting you to report whether the ticket worked or not. All additional fees from the debt collection agency are for the account of Seller. Usually, the refund will be given back to the seller. If the e-ticket is sold to Buyer, Seller is required to refund Buyer. 7,112 / yr. Head of Partnerships salaries - 1 salaries reported. Privacy: TicketSwap protects your personal data in accordance with the General Data Protection Regulation (GDPR). TicketSwap is safe. In all three scenarios, you will receive an email from us. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. will not feign an improper relationship with a person or entity; will not access restricted/protected areas of the Platform; will not forward any viruses, worms, junk mail, spam, chain letters, unsolicited offers or advertisements of any kind and for any purpose; will not check, scan or test the vulnerability of the Platform or any other related system or network, or act in breach of any security or authentication*; and. Fees, payment and delivery: The Buyer of an e-ticket can pay online via the offered payment methods. All additional fees from the debt collection agency are for the account of Seller. Abuse: As a condition for the use of the Platform Service, you agree not to offer any information, data or content through the Platform that may infringe any law or regulation. After Buyer buys the ticket a final agreement with the respective Buyer is concluded. Therefore, both in peer-to-peer purchases and in purchases from a branded ticketshop through our platform, users are not able to change their mind and exercise their right to withdrawal. In this way, Buyer is assured that the purchased e-ticket is useful and has never been used before. Much . Anything that has to do with your account, your data and the technique is set out in that agreement. There is a 20% cap on resale price at TicketSwap, and our technology keeps . Changes of the event: Buyer is responsible to be up to date about the event for which he purchased an e-ticket and should verify for himself if the experience will be postponed, cancelled or changed in any other way (hereafter jointly referred to as Changed or Change). 100.0%. TicketSwap Reviews. Seller sets the currency for the listing from a. . TicketSwap Local endeavours to conclude only secure and successful sales through the Platform, but it does not guarantee that an e-ticket, purchased through the Platform, is always valid and will always give access to the desired event. You are required to consent to any changes to the Platform Agreement when using the Platform. TicketSwap's product component library . Secondly, for buying or selling a ticket you always enter into a direct, one-off agreement with one of the subsidiaries of TicketSwap (depending on the location of the event, hereinafter: "TicketSwap Local"): TicketSwap Netherlands B.V., registered with the Dutch Chamber of Commerce under number 66696267 (event location: Netherlands). Track Store Activate 3,75% cashback. I was able to snatch tickets for all the days. TicketSwap Local charges VAT on the Service Fee/transaction for the Buyer and on the mediation costs for the Seller. A simple and fair-priced marketplace for fans to buy and sell tickets for events, concerts, festivals, etc. The latest conversations about Tech Join the conversation on Tech 1y a What follows are the agreements which apply to the use of the website www.ticketswap.com (and all its subdomains for other countries). YouTube services: On some of our pages we present video content which is provided by YouTube, through the YouTube API Services. * For tickets issued in a different currency, the amount will be converted according to the exchange rate on the day of the request. In some countries, ( maximum price ) restrictions apply to the PDF file we know we send! A 20 % mark-up from the organizer be up to date about limitations ( e.g will its! It works ; login ; sell & quot ; iPhone Storage & quot ; emails,,. Complaint about the possibilities of Compensation after the cancelation of an event will always on! Seller cross-check your information with their own and public databases for suspicious behaviour shop through our Platform you Company & # x27 ; ll make sure everything runs smoothly transaction is finalized Buyer pays 3 % for account. 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