Worked fine for several months after getting going with MyPay. We do this through our patented SIM-Skin, a wafer-thin membrane that . You can change your cookie settings through your browser. 3. In other versions of Firefox, an arrow in the upper right will turn green, indicating that there is a new download. 1. There is no logic to when or how long it will simply quit working, create log in error messages, stop responding to touch authentication, etc. Our digital security is among the best, and regularly undergoes third-party audits to ensure that your data is protected from digital threats and attacks. Policy, Get myPay Solutions for your business clients, myPay Solutions contact us - customer support. i Pq [Content_Types].xml ( Io@,Uqrr)+M&'/%$rjo^`3cl6ixT$QVlmX]]}sqX3i[\[q^&^. If you select the Save button, Internet Explorer will save the file to your Downloads folder. The app is available in theApple App Store and theGoogle Play Store. Tax & Accounting, a Thomson Reuters business. Internet Explorer version 8.0 or higher or Mozilla Firefox version 3.0 or higher is required for myPay Solutions customer self-service activity. Enter your username and password and click on login. Which makes it a not good app. You'll see an information bar at the bottom of the browser window that prompts you to open or save the file. A cloud-based tax and accounting software suite that offers real-time collaboration. On the fence about payroll services? Mypay provides a secure platform that delivers P2P, P2M, Bill Payments, remittance and an effective Customer Acquisition Strategy for exponential growth New revenues along with providing social benefit by allowing financial inclusion for the unbanked and the underbanked. Let us carry the burden of navigating regulatory changes so you can focus on providing strategic direction to your clients. We do this through our patented SIM-Skin, a wafer-thin membrane that . If you click the arrow to the right of the Save button, you have these options: Save: Save the file directly to the Downloads folder. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Implementing a streamlined payroll processing partnership with a trusted advisor like Thomson Reuters enables you to empower your staff, focus on client relationships, and enhance your advisory services to help your clients make better business decisions. Get anytime, anywhere online access to CS Professional Suite and select Microsoft products in the cloud. What if you could get in on the benefits of offering payroll services without the hassle? Attitude. Just not the app. Save yourself the headache. Payroll inquiries and sales The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). myPay Solutions Our hosted solutions offer remote software access, relieving you of IT burdens and providing industry standard security for you and your clients' data. In case you're not familiar with how to save files that you've downloaded, here's how it's done in some of the more common browsers. With tax and accounting changing more rapidly than ever, the payroll space has quickly evolved to become one of the fastest growing opportunities in the profession. By submitting this form you are acknowledging that you have read and agree to ourPrivacy Statement. Our free white paper offers real-world insights and step-by-step tips from a team of payroll experts. My boss shouldnt have to deal with trying to fix an app on my phone. Additionally, we offer cloud storage to help guard your data from physical threats, such as theft of your machine and hardware failure. Available as a free download, the app enables your employees to perform a variety of the most common payroll activities in real time, right from their smartphones or other mobile devices. Pulling issues faced by users like you is a good way to draw attention of myPay Solutions to your problem using the strength of crowds. Get a free Virtual Credit Card to signup for Subscriptions. I can login on my computer. Choose your company. By submitting your details, you are agreeing to receive communications about Thomson Reuters Tax & Accounting resources, events, products, or services. If you are an employee trying to see your paycheck, you dont qualify for support when having issues with your app. All Thomson Reuters websites use cookies to improve your online experience. Useful links Brochure (PDF) Infographic (PDF) Workforce Management HR (PDF) Workforce Management Suite (PDF) I mean BAD. Then all of a sudden the app had login errors. Comprehensive research, news, insight, productivity tools, and more. Consistency. SERVICE: - make serving the customer your number one priority! Reduce the risk of fraud and security breaches with secure portals and multifactor authentication from a trusted source. Ridiculous. their smartphones or other mobile devices. We also use multiple forms of physical security to prevent unauthorized access to data locations, including biometric access controls. Find out in this 3-minute video. They were placed on your computer when you launched this website. Note: Firefox saves the file to the Downloads folder by default. When or if I can ever login on the app again, its pretty good. The file will download automatically to your Downloads folder. sales@mypaysolutions.com, Customer support cant log in. Connect with other professionals in a trusted, secure, environment open to Thomson Reuters customers only. All Thomson Reuters websites use cookies to improve your online experience. Ive been frozen out of my account before, redirected to the website and then still denied access. The myPay Solutions mobile app is a payroll application for your employees. The myPay Solutions app allows the employees of myPay Solutions clients to Boost your image as a full-service firm by offering the payroll services your business clients need, without the risk. Data Security Click on it. You are told the administrator of your payroll has to contact them. With Thomson Reuters myPay Solutions, you can offer your clients easy and efficient payroll services without the liability or hassle of processing payroll yourself. Not to mention the lag it takes to actually see your pay information. Cookie 800.968.8900 Had to wait 2 hrs to get an agent. Sometimes you might get into some error or you might have forgot user name or password. If you'd like help with that, see the next steps. Youll have a one-on-one relationship with a dedicated payroll specialist for support with setup, paychecks, and more. Prevent apps from taking your money without permission. If you are familiar with saving and opening files from the Internet, you're all set. Click the Download All button. Comprehensive payroll services for accountants and accounting firms, Workforce Management Time & Attendance (PDF). Website: Visit myPay Solutions Website A better way to Contact apps You can now contact myPay Solutions customer service directly via Email using our new site - AppContacter.com Contact myPay Solutions directly Common myPay Solutions Issues By Violette_23 1 Unreliable and beyond frustrating This app is so unbelievably frustrating. Simply follow these easy steps: In the Documents section of the navigation pane, click the link for the company that you want to download documents for. Thomson Reuters is pleased to recommend several providers of payroll-related products. Be safe from hackers and unwanted bills. Drop us a line and someone from our sales team will get back to you. Get started today by contacting myPay Solutions. Safari automatically saves the file to the Downloads folder. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Our partnership with SwipeClock delivers a unified solution where employee records and timecard data are shared seamlessly, resulting in a smoother and more efficient process for your clients. We'll provide the specific forms you need, with some of the relevant information already filled in. Constantly having to change passwords, and when you change them 9 out of 10 times you still cant login. Your myPay Solutions payroll specialist serves as your personal payroll expert. Your secure client portal gives you the ability to download all the documents for one company at a time, at no extra cost. Complete the form below for sales inquiries, payroll quotes and customer support. Geared toward our CS Professional Suite and myPay Solutions users, these vendors help make it more profitable, more convenient, and easier to offer payroll services. In some versions of Firefox, a dialog box opens and asks if you want to open or save the file. We ensure that all federal, state, and local taxes are paid accurately and on time, and respond to any issues on your behalf. Thomson Reuters Go to the official website of Mypaysolutions Direct Login. Menu. Your real card info stays hidden. Policy, Get myPay Solutions for your business clients. Plus, all payroll processes are done under one roof, by the same people you trust with your tax software and research programs. Get started today. I can login on mobile browser. myPay Solutions contact us - customer support Contact us today Complete the form below for sales inquiries, payroll quotes and customer support. In such case ping support of the same official site. Click the zip file to open it. You can change your cookie settings through your browser. Zero stress. For security, we recommend a minimum of 128-bit encryption. Click the green arrow to open the Downloads window. Corporate technology solutions for global tax compliance and decision making. About us; DMCA / Copyright Policy; Privacy Policy; Terms of Service; Customer Service Training MYPAY SOLUTIONS Customer Service Training Need more information about how our solutions can work for you? This app is bad. See how payroll services can boost growth at your firm without the risk by downloading our free e-book, Protect your firm from payroll risk. Eliminate duplicate data entry by integrating your payroll with the tax and accounting software your firm is already using. You can now contact myPay Solutions customer service directly via Email using our new site - AppContacter.com Contact myPay Solutions directly Reported Issues: 2 Comments By Sheila Smith Aug 02 2022 It has been a month since we were told we had to reset our username and password. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tax & Accounting, a Thomson Reuters business, Developer: Tax & Accounting, a Thomson Reuters business, You can now contact myPay Solutions customer service directly via Email using our new site - AppContacter.com, This app is so unbelievably frustrating. 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