I've had the TV since November and it has 1166 Power on time. LG C1 48 connected via HDMI to RTX 2070S and Win 11 Pro and nothing else. Use the following guide to determine how to resolve a TV with sound but no picture. We will reply you shortly. I planned on upgrading my TV in 2022 and it's been between the LG C1 or possibly new C2 or the Samsung QN90 but this could be a deal breaker for me. I've been making a more concerted effort to use the remote to power off the TV instead of letting power management and LGTV Companion take care of it and that seemed to work until I saw the message a few days ago. Some LG OLED TVs have serious Dolby Atmos audio issues. I've noticed lots of prompts to manually shut down the TV to run the "screen restoration" process for 5 minutes. That's opposed to Samsung, which has a large community forum with over 12 million members and 24 thousand threads. From TVs and refrigerators to cell phones and computer monitors, LG UK delivers home electronics that let you embrace life and prepare you for its greatest moments. Switching from eARC to analogue out via an optical cable is also an option, but one with significant drawbacks in audio quality. Our product line includes mobile phone panels as small as 3.8" to liquid crystal television panels as large as 100". NY 10036. "I love the TV otherwise but it's a common issue with LG OLEDs and it's crazy to see that with a $1500+ TV," said user fracas (opens in new tab) on an Resetera forum thread. The only solution I've found that kind of works is from a two-year-old Reddit thread (opens in new tab). After receiving you PO, we will confirm your order and send the proforma invoice to you via fax or e-mail. Take it back. Thank you. Feel free to bring up technical issues and other problems related to OLEDs. I guess I'll pay closer attention to the settings, but I'm fairly certain nothing changed. Please enter your message and kindly provide your contact information. 13620 Omega Rd ., Dallas TX75244 , U.S.A. Professional field application engineers(FAE) act as your exclusive technical consultant. I have an LG CX 77" as a monitor and a Marantz Sr5014 receiver hooked up to my EVGA 3090. You are also fine if you use internal speakers or optical. Very happy so far. Is there a setting I should have set that I missed from the guide posted here? Our products for sale include world-renowned LCD brands such as LG.PHILIPS, AUO, CMO, SHARP, NEC, SAMSUNG, CPT, MITSUBISHI, BOE.HYDIS, CHIMEI and HANNSTAR.Our product line includes various sizes, from 3.8 mobile phone panels to 100 liquid crystal television panels.If your company has needs in this area, we look forward to your call. Upon reply, we'll update this article. Upgraded to the 42" C2 yesterday. Even then, the delay is still present, just less noticeable. Unfortunately, there's been one major sticking point regarding my LG OLED C9, and that's Dolby Atmos audio. I have a Series X and bought 4 days ago a LC C1 55" Yesterday while playing Warzone and Halo Infinite w/ 4k@120 fps // HDR // Freesync Premium & VRR GSync activated on the TV // HGIG // Using the series X HDMI 2.1 cable --> every (5-20 minutes) i get a black screen for about a second before the image goes up again (audio still there) ive tried to: I noticed lately that if I turn my LG screen off for more than five minutes, I'm unable to get any HDMI signal to the screen or the receiver. Until we do get a reply, users will have to continue messing around with settings or take more drastic steps. Thanks for the article, I have to ask if you're using a receiver or have the sound bar directly plugged into your TV? When the TV is restarted, no menu will appear that says pixel refresh has been performed or not. Visit our corporate site (opens in new tab). Unlike other brands, LG lacks a properly moderated community forum where customers can ask questions with LG technicians available with solutions. Your order will be shipped out according to the shipping information listed on PI. LG TVs are fantastic gaming displays capable of handling literally anything any current gaming devices can throw at them. That big a sound delay? I tried the version you can get here in the US https://www.amazon.com/gp/product/B094PPVKFL/ref=ppx_yo_dt_b_asin_title_o06_s01?ie=UTF8&psc=1 and did not work for my setup. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Thus, automatic pixel refresh occurs without confirmation. Doesn't occur right away but as you are watching and the pausing something multiple times it then starts to add a delay. Samsung just unveiled amazing MicroLED TV, Early Black Friday deals LIVE: $569 OLED TV, $400 off MacBook Pro and more, Xbox Series X waited too long for its next big exclusive, says Phil Spencer, This Asus 2-in-1 Chromebook just hit lowest price ever ahead of Black Friday, Setting up a Samsung for a smartphone newbie? LG Electronics UK designs products that are intuitive, responsive and more eco-friendly, so you can spend wisely, be more productive and reduce the impact on the world around you. World Class Spa. Reddit user CoopaClown (opens in new tab) suggested buying a Thenaudio eARC Audio Processor (opens in new tab), a $228 device that seemingly does reduce latency significantly. After 5 seconds, an alert in the top-right corner of the screen should tell you that the remote has . When you purchase through links on our site, we may earn an affiliate commission. Occurs with Apple TV, FireTV, Shield, etc. Tom's Guide has reached out to LG regarding this issue but has yet to receive a reply. Thanks for the article! Hi. I then powered back on and manually ran the OLED Pixel Cleaning from the menu. This is one of the premium TV's in the range, with some top of the line AI technology and improved gaming features, it's a good all rounder for everything movies, TV and games. The interesting part about this TV is it's 2.1 HDMI support for full 4K @ 120Hz gameplay with the latest consoles. But that maybe due to the TV and yamaha Soundbar supporting ARC - not the newer EARC. Maybe the article should have stated clearly that this issue is related to setups where the TV forwards Dolby audio to external speakers using HDMI ARC/eARC. Please sign back the PI and follow the instructions to make the payment. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Here's a section of a 2018 LG C8 OLED TV screen displaying a gray test pattern after 5 hours watching CNN on the brightest (Vivid) mode. LG C1 48" running ps5 and 3080. 03.20.16PC spec:-Intel i9 9900k @3.5Ghz (not OC)Asus strix 3080Ti LC32GB of Dominator Corsair rams a. The problem also seems to be most noticeable on Xbox Series X, although delay does exist on PS5, 4K Blu Ray players and streaming apps. Well, apart from some recent mini-LED TVs. When LG starts getting a flood of expensive returns, then I'm sure they'll fix it. New York, Strict quality checks to ensure that your after-sales service. Thanks for the article. Powered on LG C1 and it asked to run pixel restoration after only 70 hours Just curious what could be happening. when not in use. Heres why you can trust us. It largely does seem to be limited to LG OLED televisions, regardless of the model year, including the most recent LG C1 OLED. Its not just a LG issue. I've noticed lots of prompts to manually shut down the TV to run the "screen restoration" process for 5 minutes. Unfortunately, there's no way to decrease audio delay in the settings, whether it be on the TV, sound bar or Xbox itself. Also, running LGTV Companion to help with screen shut off, etc. You'll want to use this feature, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Going from an LCD television, there really is no comparison. I have a Hisense 55U6EU that also gets lip synch issues. This beautiful space provides a relaxing retreat for the mind, body and soul. TVs. You are welcomed to send purchase order (PO) to us via fax (+886-2-3234-7264) or e-mail. ADDRESS | 6F, No.87, Lide St, Jhong-he District,New Taipei City, Taiwan. Nothing helps.". LG C1 flickering/black screen flashesLG C1 software ver. If you have a receiver to do that job, you're fine. Update: Future LG OLED TVs could be transparent. Perefction! Create an account to follow your favorite communities and start taking part in conversations. Precise standard operation procedure(SOP) that ensures the quality of your merchandise. Fast and safe transportation that ensures safety of your merchandise. A Google search shows multiple Reddit and forum threads with users complaining about this exact issue. The problem is that users lose 120Hz and variable refresh rate, which was the point of buying an LG OLED to begin with. I have looked at OLED screens in stores and I dont see anything that makes me think Im missing out. Samsung The Frame TV just hit lowest price ever in early Black Friday deal, LG's huge 70-inch 4K TV just crashed to $699 before Black Friday, iPhone 14 deals save up to $1,000 at Verizon, AT&T, more. Whos ready my when someone needs OLED wallpapers but only one person Two weeks with a 48 C2 as a monitor, Im in love with it A great many of you were asking for our latest offerings Press J to jump to the feed. Of course, the problem here is that this solution eliminates some of the oomph that Dolby Atmos brings, especially in regard to its 3D audio experience, as broken down in our Dolby Atmos Explained article. Has anyone else seen or experienced this? Spread over two floors, The Spa is one of the most luxurious spas in Taipei. It's just not as significant. That is a shame if your input source and sound setup both are capable of Dolby Atmos for example. Option 2. Plain and simple. My two year old LED TV looks fantastic. Normally, at the end of the day I use the remote to manually power off - but other times, it comes back on via the LGTV Companion app sending the WOL packets (as by design). They're the same image, but we've circled the section with . 10/12/2022. In this video we take you through complete unboxing, set up and general overview on all this TV has to offer. Sounds like you need to be reporting this as a fault while your still in . Also, running LGTV Companion to help with screen shut off, etc. I run a black background on the pc and a hidden task bar so it's really hard to tell if the screen is physically off. With little communication from LG itself, users are left to fend for themselves with half-baked solutions that only go so far. Buy here:https://www.box.co.uk/soloco/OLED65C16LA-LG-OLED-C1-65-4K-HDMI-2.1-Smart-TV-with_3606744.html?utm_source=youtube\u0026utm_medium=video\u0026utm_campaign=LG-C1-OLED-TV-ReviewFind more 4K TV's in the UK to buy:https://www.box.co.uk/4k-tvs#OLED #2021TV #LGC1Music : Song: Erik Lund - Tokyo Sunset (Vlog No Copyright Music)Music provided by Vlog No Copyright Music.Watch : https://www.youtube.com/watch?v=-jpnNRB5eTU0:00 Intro0:36 Unboxing1:17 Set Up1:40 Design2:30 Ports and Connections3:08 Cable Tidy on the Stand3:34 Updates and Energy Saving Modes4:17 Magic Remote4:53 Menus 5:10 Display Sizes5:40 Display Specifications6:36 Picture Quality7:17 Picture Modes7:53 Sound8:40 Settings Menu8:55 Gaming10:40 Overview Solutions to minimize audio lag include changing the digital sound out from Auto to Passthrough or switching off Atmos completely for 5.1 uncompressed. I think it highlights an issue that has long been ignored by LG. Please enter your inquiry qty or any information you need, and kindly provide your contact information. HDR10 movies look as good as any movie theater and the sound through my sound bar is so good that I often mistake movie sound effects for something happening outside or in the next room. Check out the video to see how it got on playing the Xbox Series X with Forza Horizon 4. After the payment is made, please send a copy of the wire receipt from your bank to us via fax or e-mail to confirm your payment. The TV is busted. Outside of work, you can find him sitting blankly in front of a Word document trying desperately to write the first pages of a new book. If I'm playing music while the TV is turned off, the computer will lose HDMI signal almost exactly around 5 minutes. We welcome trading of samples or requests for technical manuals.Since the establishment of our company, we have devoted ourselves to the establishment of secure and fast electronic product transaction models, so that the movement of electronic components would be fasters and wider.We emphasize product quality and reasonable prices for the products and work hard at establishing a product supply chain for all brands, so that non-bulk purchasers and research and development personnel can more easily acquire LCD panels. Hailing from Texas, Imad started his journalism career in 2013 and has amassed bylines with the New York Times, the Washington Post, ESPN, Wired and Men's Health Magazine, among others. We check over 250 million products every day for the best prices. Honestly I dont get it. It largely does seem to be limited to LG OLED televisions, regardless of the model year, including the most recent LG C1 OLED. This week, we had a good look at the LG C1 OLED 4K TV (OLED65C16LA) from the 2021 range. It's a sentiment I share, as do many others that saved up for an LG OLED. #2. manual refresh is not safe to do..it usually causes more problems than it solves.the smaller cycles that take place after 4 hours use should be enough on its own, theres a thread on image retention somewhere on the oled or LG threads you should read. On mine it is something to do with pausing video. One more week till God of War Ragnarok! This week, we had a good look at the LG C1 OLED 4K TV (OLED65C16LA) from the 2021 range. Press and hold the home and back buttons simultaneously while pointing the remote at the TV. OK - well kept happening - so I reached out to LG via their chat - they suggested that I disconnect the HDMI cable(s), power off the TV, and then unplug it - and let it sit for at least a minute (I did 5+). It requires a lot of specific fiddling between internal TV speaker settings and Dolby Atmos settings. Note: LG said the prompt usually happens at around 1500 hours (which mine does have now, making a monthly average use of less than 200 hours). Press question mark to learn the rest of the keyboard shortcuts. Once you go OLED, you won't go back. When it came back, I had to reset the HDMI ports back to PC mode (all other settings stayed same) - and now time will tell. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. Planned and organized storage space for sadekeeping of your merchandise. We will contact you as soon as possible. Taiwan Screen was established at 2003 in Taiwan, we are a professional LCD supplier. The problem also seems to be most noticeable on Xbox Series X . For whatever reason, when using Dolby Atmos with some devices, in my case an Xbox Series X console, there's significant audio delay. Tom's Guide is supported by its audience. On another AV Forums thread, user BennyNL (opens in new tab) finally reached a breaking point: "I gave up and returned the 65CX. 1. There's one possible scenario, I run my PC off this TV and there's a chance I left it on over night. Tried everything imaginable, searched the internet for hours. Some of the proposed fixes online have the unintended side effect of downgrading audio quality. As someone who owns an LG OLED C9 from 2019, I'm continually left in awe of the vibrant colors and deep inky blacks. LG C1 48 connected via HDMI to RTX 2070S and Win 11 Pro and nothing else. There are a couple of settings, though . Taiwan Screen was established at 2003 in Taiwan, we are a professional LCD supplier. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I've had the TV since November and it has 1166 Power on time. Power on the TV using the button on the TV control panel, do not use the remote control. 4. But that's a big ask for customers that have likely dropped well over $2,000 on a television and audio setup. In games, lip sync feels off by a good 1-2 seconds, something that becomes grating. Our products for sale include world-renowned LCD brands such as LG.PHILIPS, AUO, CMO, SHARP, NEC, SAMSUNG, CPT, MITSUBISHI, BOE.HYDIS, CHIMEI, HANNSTAR. the default effect has been allowed for another 14 minutes, after the pixel refresh. Everything related to gaming on an OLED TV. We certainly could not, awarding LG OLED's our best TV to buy recommendation, year after year, until Samsung finally caught up with its QN 90A Neo QLED in 2021. Imad is currently Senior Google and Internet Culture reporter for CNET, but until recently was News Editor at Tom's Guide. LG TV Has Sound But No Picture. (Doesnt matter the app either, Netflix, Amazon, etc) As long as you use the tv speakers your fine, but three different sound bars have all shown the issue. Jul 10, 2020. And that's the problem. After each measurement, the waiting time has been 20 minutes, i.e. Not optimizing game settings. For Xbox Series X, one user on AV Forums (opens in new tab) points out that by switching the audio format in the Xbox settings from Dolby Atmos to DTS can fix this annoying delay issue. when not in use. In this video we take you through complete unboxing, set up and gene. 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