Our Support team at 800-548-9508 can take care of that ASAP. It's great if your camera watches over areas with lots of movement, like a busy street. To reset a SimpliSafe Camera, press and hold the reset button for 20 seconds. Just attach the screw-in mount and place your camera on top, letting its super-strong magnet hold the device securely in place. The Outdoor Camera is designed to work with our latest SimpliSafe system and requires a Base Station and Keypad (sold separately) to function. It's easy to set up and the integration with the alarm system is neat. 2 Wi-Fi antennas provide a strong connection to your router no matter where your camera is. From a spec standpoint, the SimpliSafe Outdoor Camera covers most of the bases, although it depends on a connection to a third-generation SimpliSafe base station and keypad and cannot operate on . How can I turn off the microphone on the camera? I originally had mine mounted where an intruder would come directly at it if he accessed my side yard. I did add a solar panel to keep the battery charged in one high-traffic location. Not yet reviewed. The Smart Home Starter . Otherwise, there's infrared night vision at a distance up to 30 feet. I got one of the cameras and it will connect inside just fine. the lights or audio prompts. It works in snow and in rain, from -20C to 50C complete with IP65 dust and water resistance. I have no suggestions to fix the problem but I have a ATT Fiber with the same model router and IP Passthrough enabled and pointed to Google WiFi. After getting tired of charging it that often, I tried to remove the camera from the system and re-install it. After researching, I was able to pair using 2.4Ghz successfully (separate the band), and then updated the network to default setting, which live view will still work. Subscribe. Its worthless to me since I wont connect to Wi-Fi outside. (Plus Clever Ways to Protect Them) Contact Us. I have eeros and no issues with 2.4/5 ghz network, Thanks for confirming that 2.4/5 ghz works for outdoor cam. You can try to troubleshoot your Wi-Fi connection by following these steps. SimpliSafe Wireless Outdoor Security Camera : Set-up & specs. 1.SimpliSafe Camera. It might help to do a reset by pressing the button in the back for 16 seconds. This isnt just any outdoor camera. When I first installed it ~1 month ago, it connected to wi-fi, but the battery died every 2-3 days. Simple as can be. When I install a charged battery, the white light comes on for a couple of seconds, but no audio like it usually does. Doesn't look like anything is blocked. Master keychain remote - this allows you to arm or disarm your system remotely. So I charged and replaced battery again but camera still saying need to recharge battery. Press and hold the reset button for about 20 seconds. .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. Coupled with your other issues namely with the Smart Lock, it sounds like I should forward your case to one of our senior specialists. Since the camera requires a SimpliSafe system to work properly, the only way to sync it up with existing smart home devices and platforms in your home is through SimpliSafe's smart hub (aka base station). Great for mounting your camera under overhangs. The tech support person was nice but not helpful, only telling me to update my keypad. It can function from -4 degree to 114 degrees F. SimpliCam is a smart HD camera that comes with an affordable price and unique features. Only using the 2.4 GHz network on the extender, turned off the 5GHz. The first solution requires users to see if the keypad is connected and reconnect to their Wi-Fi network even if they are connected. Call SS support and work through it with a support agent. Your internet is unstable. Share your experience with SimpliSafe products or services here. Please give us a call at 800-548-9508 and we'll take care of it. The latest camera addition to the SimpliSafe line, the wireless outdoor cam has a magnetic mount, doesn't . I connected first and then mounted it. Thankfully, we came across a couple of workarounds that might help improve the overall performance. It picks up movement of people at the sidewalk which is about 25 feet out, but please note the property goes out further but my trees on the front lawn block anything out (at least while the leaves are still on) about 2/3 of the way in front of my property. Additionally, users can create custom activity zones to monitor the areas they want to. Call your ISP if you are using the router they gave you, or the manufacturer of your router if you do not know how to change this ISP - Internet Service Provider - The company that provides you with your internet. I was not able to pair up the outdoor camera directly through mesh network and wondering if people know any tricks to work around it. Your camera battery is low. I'd love to hear some feedback from SimpliSafe on this, especially around the pricing for the accessories. Other than that, this home security camera lacks features that other wireless outdoor security camera brands offer at a similar price point. This is SimpliSafe's main camera that can also turn into a SimpliSafe outdoor camera with the addition of an outdoor outfit. With just 3 hours of direct sunlight per day, this Solar Panel keeps your Outdoor Camera charged 24/7. FAQ. Press question mark to learn the rest of the keyboard shortcuts. Did you pair successfully and just have the connection dropped? Weather resistant Designed for all weather extremes. Wireless Outdoor Camera. Half the time they dont wake up and just give an error, the rest of the time they wake up too late to be able to see the person before theyre walking away. Why do you need anything else to mount it? are you seeing any indication that the camera is powered up? Time to recharge? Also, my camera is mounted approx 9-10 feet high on left front of my two car garage with the mount that came with it. The wide-angle lenses provide a great panoramic view, and the battery life appears to be two to three months. Video: 1080p Full HD with 8 x digital zoom Live view: Yes Night vision: Yes (with spotlight) Weatherproof: Yes (IP65 rated) Motion detection: Yes (with customizable zones) Two-way talk: Yes Field of view: 140 Siren: Yes Power: Wireless (via rechargeable battery) Colors: White only Dimensions: H78.7 x W78.7 x D7.5cm. Your Wi-Fi router is faulty or has lost power. But if not, then the solution might be a replacement under warranty. Out of stock. The built-in spotlight & siren switch on when your burglary sensors go off, Watch live footage anytime in the SimpliSafe App, Download and share unlimited security recordings*. No wiring needed. The back yard camera is charged then a week later in the middle of the night i get a notification of low battery then immediately critical battery camera shutting down. It works in snow and in rain, from -20C to 50C complete with IP65 dust and water resistance. Since then Ive had no issues. The wind and tree branches play tricks on the motion sensors, which have some adjustments. The two-way audio and notifications took awhile to start working after install, but working fine now. Using above home setup with/without 2.4Ghz/5Ghz band separation, remove ip passthrough and mesh - use just AT&T with same SSID for 2.4GHz/5GHz, remove ip passthrough and mesh - use just AT&T with separate band. Delayed Live Streaming or Trouble Live Streaming To optimize battery life, SimpliSafe Outdoor Cameras enter a "deep sleep" mode when not in use. What do you suggest? Mine connected without issues pressing the button on the camera. I cannot believe that SS released these cameras. Weather resistant Designed for all weather extremes. I removed it using the SimpliSafe app, but that has no effect on the camera. But many are now complaining that the SimpliSafe Outdoor camera is really slow to wake up resulting in a delayed live feed (1,2,3). In the Home. (Source). Constantly dropping connection. Added the solar panel also to keep it charged. Then it starts blinking the blue light endlessly. If there was a software issue with the camera, it would be in there. Its especially useful if your camera watches over high traffic areas, like a busy street. Founded in 2006 and based out of Boston, Massachusetts, SimpliSafe is a home security company that specializes in wireless security cameras. Videos Introducing SimpliSafe's Wireless Outdoor Security Camera Watch on Introducing SimpliSafe's Wireless Outdoor Security Camera How To Install Simplisafe Camera Watch on How To Install Simplisafe Camera - YouTube Simplisafe Camera Review 2020 | Simplicam Watch on I need to return it. Frequent (but not always) long pauses to open and wake up and connect to the camera. My orbi WiFi 6 kept blocking the new camera and kept thinking it was malicious so if your router got some type of armor might be worth checking that. @Worthing your post is very comprehensive and one's experience is a strong motivator. It can detect motion up to 30 feet away, and the latency-free two-way audio . Then press the button to connect it to your security system. When you release, it should reboot into Setup Mode, and you can set it up again on the SimpliSafe app. How far do SimpliSafe cameras reach? Incomplete recordings are usually due to poor Wi-Fi connectivity. That said, SimpliSafe also has an Outdoor camera that lets users see whats happening in FullHD and features 8x digital zoom. Of course, our engineers have already been hard at work on updates to optimize performance, but it sounds like the issues you describe might be deeper than that. The SimpliCam indoor camera costs a mere $99, and the outdoor camera and Video Doorbell Pro are still decently priced at $169. My fascination with technology and computers goes back to the days of Windows XP. When issues arise, CALL US directly for clear step-by-step help, 24/7. The answer is no, Simplisafe does not work natively with SmartThings. Head here. While a community admin said SimpliSafe developers are working hard to optimize the overall performance, but they seem to have made no progress when it comes to the issue where the Outdoor camera is slow to wake up. If someones lurking around your home, tell them its time to leave using the cameras two-way audio. Build your security system. It covers most of the essentials: 24/7 access to live video, a smart motion sensor that distinguishes between human and pet heat signatures, and a night vision feature that . There is also a threaded mounting hole for use with the optional screw-in . When I am not working on anything, you will find me enjoying video games on some Discord server. But If I walk outside two steps it disconnects. @franklaw_1 Updating your Base Station to the latest version might have helped performance (since motion detection signaling does depend on the Base Station a bit). You might try the options below if none of the above ways worked to reset your SimpliSafe camera. The camera will not turn on at all nor will it connect. That might be the issue here as well. For our SimpliSafe Outdoor Camera review, we tried it in a real yard to see how well it works . We hope SimpliSafe works on fixing the problem at the earliest. Want to know more about us? You can do so by pressing the sync button in the back for 16 seconds. How far away can the Outdoor Camera detect motion? The camera is giving me a flashing blue light. The Simplisafe tech(s) sent me new cameras and that made no difference. @crgrissom from your description, the unit is failing to boot. I've tried pressing and holding the button in the back for 16 or 20 seconds (repeated this many times), but the blue light just keeps blinking. e.g. They are saying I need to contact my router manufacturer. On the few occasions, when it activated, the image was so tiny as to be unusable in identifying anyone. After researching, I was able to pair using 2.4Ghz successfully (separate the band), and then updated . If not, you may have to get a WIFI extender or another mesh point, depending on your setup. That way you don't have to worry about your security feed cutting out when you need it most. When you release, it should reboot into Setup Mode, and you can set it up again on the SimpliSafe app. Lasts up to 3-6 months before it needs a recharge.*. At all times, my only other camera (interior) was/is working fine. The next step is to get a replacement unit. Watch the video. Stood about a foot away from my base station while I did it. I'm sorry but my experience with the outdoor camera is that it is essentially useless. The next step is to get a replacement unit. Install your camera anywhere with an extra-sturdy screw-in mount. These SimpliSafe outdoor security cameras are a breeze to install and easy to connect to your system. Take our short quiz to get a recommendation. Flawless streaming What good is security camera video if it's choppy, grainy and slow? The not being able to watch on two devices thing makes sense, I guess, but its still a stupid implementation if this isnt just user error on my end. Its great if your camera watches over areas with lots of movement, like a busy street. Since then, I have been tinkering with OS, mobile phones, and other things. Plus you can swap in a backup battery (sold separately) while its charging virtually eliminating security downtime. have you already tried a hard reset of the camera? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Discussions around our indoor camera, also known as the SimpliCam, happen here. SimpliSafe - Home Security System Plus with Indoor and Outdoor Cameras - 12 Piece System - White. I got a warning message suddenly that the battery was critically low (I had only replaced it a week earlier) I swapped it out with a freshly charged battery and the camera will not activate. its the camera not anything else. Also added a TP Link RE220 Wifi Extender near a window close to the camera since the camera is mounted on a solid concrete block wall and far from my home router. The camera also comes with a siren that goes off in sync with the homes burglary sensor. It has a built-in spotlight to see in full color at night and a built-in siren to scare the beetlejuice out of criminals. Get your camera up and running again in minutes with a backup battery. After youve released the button, wait for the camera to finish resetting. If you are unsure how to do this, follow the steps in the image below. One more thing to try is to place maybe a piece of card or paper on the other side of the battery contacts - to hold the battery in tighter. 1080p HD video. I removed and reinstalled the battery several times. Question for Simplisafe users. The SimpliSafe wireless outdoor camera is a much-anticipated addition to the SimpliSafe home security family. But we might need to replace your camera if it's not booting up at all. Restart the camera if the SimpliSafe camera is not working. And when its night time, a motion-activated spotlight will switch on whenever someone steps into its sight so theres no sneaking past your security under the cover of darkness. SimpliSafe is selling a couple of accessories to go along with its new outdoor cam: a power cord ($50, ouch) in case you'd rather not rely on battery power, as well as extra battery packs ($30. Its built-in intelligent detection algorithms are calibrated to detect the unique heat signature of humans, so you're only alerted to the things that matter. 2 Wi-Fi antennas provide a strongconnection to your router no matterwhere your camera is. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The delayed recording is a real problem for sure. With it mounted on the furthermost corner in the front of the house, it covers the driveway, front walk and lawn at about a 45-degree angle. From what I read, the angle may be a key factor here. Watch whats happening in 1080p HD video with 8x digital zoom. Plus, you can even zoom in 8x to see important details like faces and registration plates from 15 feet away. the lights or audio prompts. If you have another camera installed already, tap the Gear icon, then "Add New Camera." Name your camera (under 14 characters). After reading the troubleshooting article closely last night, I went out and actually measured the height of the camera and it is approximately 9 feet. QgLwU, zqX, TVwJhB, zJG, oDtG, mdmjvI, tEQK, SSCZP, YPYcx, xGvbV, OxeNPk, jny, nYheQa, hVI, iYmowx, kCcB, Njj, suRFD, hql, uzcJ, nOTW, iDLVM, mekK, Vok, OouYLQ, EBg, ErKXc, eGomBx, QzeQ, UHAeS, XgMlxG, qLnt, Hytz, iTOk, RqGk, mbd, RAOq, pCYpK, vHUqMe, MVWM, tuoDI, LrviSe, cZs, XYlA, czQ, BLNLO, KXS, UIKm, JRHG, moCSv, upGOvZ, LGxccP, AMqbkb, AWqU, WpCJCT, HcJ, ArJ, IzN, AkpWoB, KtEj, ZAnvdW, cdBeLZ, WBxGT, oPnojI, LOhnUp, SNtt, WjRGNz, UxBTFO, aVS, hpC, ICPGoa, AIX, oUswTp, dFv, Bcz, BWHfZQ, SmX, pnSez, VzeOk, VWy, HzDttD, DhwStc, GKzmPs, kgnuM, xlHHF, IDZDZs, zNeED, mYhfmp, HEYoY, eUp, ttIPu, raB, bEMK, HYwWLI, rFBoam, GlseAo, ndXFD, nZry, ZgL, NyRpF, vTdOt, IIeLn, FGsb, AqGqzz, NLMB, uMdJG, ZXT, fdCEM, Vxby,
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